Keeping Your Business Healthy

Frequently Asked Questions

Find out more about iGP Occuaptional Health Services.

Below you will find further information about our services and the way we operate. However, if there is anything we haven't covered, we also welcome you to contact us with your own questions.

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Frequently Asked Questions

Who are IGP Occupational Health?

IGP (The Independent General Practice) is a company that provides online and in clinic private healthcare services to individuals, families & businesses. Founded in 2004, IGP was the first exclusively Private GP services to be Healthcare (HIW) registered in Wales. IGP provides Private GP appointments, vaccinations and medicals from clinics in Bristol, Cardiff, Newport and Swansea. IGP also provide a comprehensive remote appointment service allowing both Private GP appointment and Occupational Health Appointments to be conducted online - either via phone or video.

How can IGP Occupational Health help?

At core of our occupational health service we provide absence management advice and reports for those that have been on short or long-terms absence. However, We also provide pre-placement assessment questionnaires and vocational medicals for those starting new employment or undertaking a new role in the company. However, we also believe that prevention is better than cure, so we provide services that help your business avoid potential loss related to staff absence that can be avoided or mitigated against in the first place. Through health promotion, workplace assessment, vaccination and surveillance, IGP can help keep your business and employees healthy.

Contact our business development team today, to find our how Ipsum Health can help with your business.

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Appointment Information

What is the turnaround time for appointments?

Occupational health appointments are booked 2-3 weeks in advance, there may be availability sooner if there are any cancellations. Appointments are booked Monday to Friday 09:00am to 17:00pm. We have clinics at Cardiff Gate and St Joseph?s Hospital for face-to-face appointments. Telephone and video appointments are also available.

Payment

Companies will be invoiced and is expected within two weeks of the date of invoice release. Companies will be required to pay VAT on services if the company is paying for that service.

When are reports delivered?

Majority of reports are received within 24-48 hours, although some can take up to 5 working days. We will advise you If there is a delay on receiving the report. Your employee may wish to review the report first so we would let you know if this is the case.

How Do IGP Manage Information?

The Independent General Practice (IGP) is committed to protecting the privacy and security of personal data and we want you to feel assured about any information that you provide. This privacy policy notice explains how IGP uses information that we collect about you and your rights in relation to processing that information.

It is important that you read this notice, together with any other documents we may provide when we are collecting or processing personal information about you and your employees, so that you are aware of how and why we are using such information.

Privacy Policy

How are IGP regulated?

All doctors in the UK must be registered with the GMC (General Medical Council), who ensure doctors are qualified to work as doctors in the UK and have the necessary training and education. All private clinics who provide medical appointments or treatments in England and Wales need to be registered with CQC (Care Quality Commission) or HIW (Health Inspectorate Wales).

  • HIW- Healthcare Inspectorate Wales

    View Website
  • CQC - Quality Care Commission

    View Website
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    The Independent General Practice

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