Online Appointments

IGP Occupational Health offers a remote service for employees to speak with one of our experienced occupational health clinicians either via video link or telephone. Please be aware there are some conditions that are inappropriate or we unable to adequately help with online. Prescriptions and referrals will only be made if clinically indicated.

* Please be aware that on receipt of the referral it will be triaged, and we will only offer a remote appointment if it's deemed appropriate.

What to expect during the appointment?

iGP's focus is on the quality of care for our patients. This means that we want to make the process of seeing a private doctor in via phone or video as simple and pleasant experience as possible. When you are connected the doctor will confirm your identification and ask if you require a chaperone to be present. We can provide a chaperone if you would like to request one. The doctor will ask that you provide details of your current symptoms and may also enquire about your past medical history if relevant. Please be aware that as a private practice, we do not have direct access to your NHS medical records.

How long are the appointments?

The appointment are 60 minutes and are the same length as in clinic appointments.

What if the video doesn't work?

There are some instances, due to the many different variables involved, which may influence whether the video or phone connection is successful. If a video link is unsuccessful for any reason we will attempt to contact the employee via phone, so please ensure that you provide a suitable contact number. We recommend that appointments are undertaken either on a phone or tablet as these are usually updated more frequently than laptops and PC's.

The clinician hasn't called or started the video?

We endeavour to see all employees at an allotted time. However, if for any reason your employee does not hear from the clinician at the allotted time, They will initially try to call to try and establish a connection or conduct the appointment over the phone.

How do we refer an employee to IGP Occupational Health?

Simply complete the contact form using the link below and we will email you a copy of our referral template. Once you have completed and returned we can arrange a suitable appointment. In our referral document you are given an opportunity to outline the employee's current situation. We will automatically answer a number of standard questions relating to the employee's absence. However, if you also have your own questions, we ask that you include these prior to the appointment as part of the referral.

Do you have any questions?

We want to ensure you have all the information you need before booking your appointment. If you have any questions or would like help with booking, you can contact us on 03456 252 252 or use the online chat feature in the bottom right of your screen. Our team are happy to help.