Occupational Health

Online Appointments

Occupational Health Appointments Via Video & Phone.

IGP offers a remote service for employees to speak with one of our experienced occupational health clinicians either via video link or telephone.

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Online Video/Phone Occupational Health Appointments

Online Appointment Information

Please be aware there are some conditions that are inappropriate or we unable to adequately help with online. Prescriptions and referrals will only be made if clinically indicated.

  • 1. Follow the usual referral procedure to arrange an appointment via video or phone.

  • 2. Your employee will receive a confirmation via email. Appointments via video will also receive a link in the email to connect to the video appointment.

  • 3. There is nothing to install, the video appointment will work with most internet browsers.

* Please be aware that on receipt of the referral it will be triaged, and we will only offer a remote appointment if it's deemed appropriate.

How do we refer an employee to IGP Occupational Health?

Simply complete the contact form using the link below and we will email you a copy of our referral template. Once you have completed and returned the template we can arrange a suitable appointment. In our referral document you are given an opportunity to outline the employee's current situation. We will automatically answer a number of standard questions relating to the employee's absence. However, if you also have your own questions (8 Maximum), we ask that you include these prior to the appointment as part of the referral.

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Frequently Asked Questions

How long are the appointments?

The appointment are 60 minutes and are the same length as in clinic appointments.

What if the video doesn't work?

There are some instances, due to the many different variables involved, which may influence whether the video or phone connection is successful. If a video link is unsuccessful for any reason we will attempt to contact the employee via phone, so please ensure that you provide a suitable contact number. We recommend that appointments are undertaken either on a phone or tablet as these are usually updated more frequently than laptops and PC's.

The clinician hasn't called or started the video?

We endevour to see all employees at an allotted time. However, if for any reason your employee does not hear from the clinician at the allotted time, They will initially try to call to try and establish a connection or conduct the appointment over the phone.

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