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Providing Quality Care Since 2004

Online GP Appointments

Private GP Appointments via phone or video, with no installation required.

With iGP's private GP appointments via phone or video, you can speak to an experienced doctor from the comfort of your home. Available at a time that suits you, our virtual GP service ensures discretion, flexibility, and peace of mind—without the need for travel or waiting times. Get the care you need, wherever you are.
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Register Today From Just £19 Per Month!

You do not need to be registered with us to be seen by our doctors - but subscribe now to enjoy exclusive access to private healthcare services with our all-inclusive 12-month healthcare plans.

Online Remote GP Appointments

Remote GP Appointment

Speak to a  Private GP Online via Phone or Video

Online appointments are suitable for patients who are unable to attend an appointment at one of our clinics or you have symptoms that do not require you to attend.

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No installation is required

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Important: An Extended Appointment is recommended if you have not been seen before and are presenting with complex symptoms or medical history

Online Booking

GP Appointment via phone/video

Appointment Type: * Our online remote GP appointment service offers the convenience of speaking with an experienced private GP via phone or video from the comfort of your home or workplace. £79 Time:  20 minutes
Online Booking

Extended GP Appointment via phone/video

Appointment Type: * Our extended online remote GP appointment service provides additional time for a more in-depth consultation with an experienced private GP via phone or video. This option is perfect for addressing complex health concerns, reviewing multiple issues, or discussing detailed treatment plans. £119 Time: 30 minutes
Healthcare Registered Clinics

In-Clinic Appointments

In-Clinic Private GP Appointments in Cardiff, Carmarthen, Newport and Swansea.

If you are able to attend an appointment at one of our clinic in Cardiff, Carmarthen, Newport or Swansea, appointments are availble on an individual one-off basis and you do not need to register to be seen. All our clinics are conveniently located have free parking directly outside. Find out more about this service using the link below.
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Online Appointments

Who Are iGP?

iGP were the first Private GP practice in Wales to be registered by the HIW (Healthcare Inspectorate Wales) and have been operating for over 20 years. We provide direct access to Private GP appointments and services in a safe, welcoming and discreet environment in clinic or online via phone/video. Appointments are available to adults and children on an individual one off basis and you do not need to be registered with IGP to be seen by our doctors. We are not connected to the NHS and so appointments are not seen or recorded on your NHS records without your explicit consent.

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Book an appointment directly online or by calling 03456 252 252. Payment will be required at the time of booking, so please have your details ready.

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You will receive an Email and SMS with the appointment details and a link to connect to your video if applicable. There is nothing to install, simply click the link in the email and allow permission for your device to use the microphone and camera when promted. Alternatively, you will be called by the doctor on the number your provided if this was the option you selected.

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Once connected you will have time to discuss your concerns and any symptoms you may be experiencing. The doctor will then provide advice and detials about any treamtent or potential screening/testing that may be required.

What to expect during the appointment?

iGP's focus is on the quality of care for our patients. This means that we want to make the process of seeing a private doctor in via phone or video as simple and pleasant experience as possible. When you are connected the doctor will confirm your identification and ask if you require a chaperone to be present. We can provide a chaperone if you would like to request one. The doctor will ask that you provide details of your current symptoms and may also enquire about your past medical history if relevant. Please be aware that as a private practice, we do not have direct access to your NHS medical records.

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How Can We Help?

Frequently Asked Questions

Navigating private healthcare can often raise many questions and concerns. To help you understand what to expect and how our services work, we've compiled a list of the most frequently asked questions from our patients. If you have any other questions, please don't hesitate to contact us directly on 03456 252 252.

How much does it cost to see a private GP?

The cost of a private GP appointment will vary depending on the type of appointment or service you require. For example, if you wanted to see a GP in-clinic and it is your first appointment, we would recommend a 30 minute appointment so that you have enough time with the doctor. The cost of this first appointment is £129. However, if you needed a follow-up appointment, the cost would be £99 for a 20 minute appointment, or £79 if you simply wanted to speak to the doctor via phone/video. For a full list of our services and appointment costs, please see our Fees page.

Fees
How do I book an appointment with a private GP?

Booking is available by calling 03456 252 252 or alternatively, most services can be booked directly online. For a full list of our services available for online booking, please see our Online Booking page.

Online Booking
How quickly can I get an appointment?

iGP offer same-day appointments, with minimal wait times, and longer consultation periods to address your health concerns promptly. We endeavour to see patients on the day that the enquiry is made and in most circumstances this is the case. However, where your first choice of appointment is not possible, due to greater demand at certain times, we will offer a suitable alternative. Generally, the sooner you contact us the greater opportunity for us to provide you with your ideal time and date.

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Can private GPs prescribe medication?

Yes, providing that the doctor is satisfied that the medication is clinically indicated, iGP doctors are able to provide a prescription for the medicines required. However, please be aware that as we are a private clinic, the medicines prescribed are not subject to NHS discounts and you will need to pay the cost of the medicines at the pharmacy. Alternatively, we can arrange for the medicines to be delivered to your home. For more information about our prescription services, please see our Prescriptions page.

Prescriptions
Do private GPs offer specialist referrals?

To access private consultant or diagnostic services a GP referral is usually required. A consultant referral is included as part of a private GP appointment with iGP. If a referral is required, our GP’s will raise the referral and our admin team will liaise directly with the consultant to help arrange your appointment as swiftly and efficiently as possible. For more information about our referrals services, please see our Referrals page.

Referrals
Do private GPs provide emergency care?

No, I'm afraid our services do not include emergency care. For instance, if you are sufferring from chest pains or breathing difficulties, we will always refer you to visit your local A & E department. Alternatively, if you believe it to be a life threatening situation we recommend that you contact the emergency services on 999.

Can I see a private GP if I am registered with an NHS GP?

Yes, absolutely! However, iGP has always recommended that you either remain registered with your current NHS GP practice or register with an NHS practice in your area. Certain services in the UK are only provided by the NHS and it is imperative that you maintain a relationship with your NHS service provider.

Can I Register with iGP?

Yes, while registration isn't necessary, we have a number of plans available to accomodate individuals, couples and families. You can register up to 6 family members from just £35 per month, enabling you to spread the cost of your treatment, which makes our private healthcare services more accessible. For more information about our registration options, please see our My iGP Healthcare Plans page.

Register With iGP
Are consultations confidential and will iGP share information with my NHS GP?

Your appointment with us is as confidential as you want it to be and we will not share your appointment information or medical records without your express permission. There may be circumstances, such as prescribing particular medications, where we will need to liase with your NHS GP practice in oder to prescibe. There may also be times where you would like use to inform your GP of a test result etc. However, we are not linked in any way to NHS systems and your information is kept totally separate.

Are private GP services covered by insurance?

Unfortunately, we are not able to claim directly from your insurance provider, even if they have confirmed that they cover private GP appointments and services. However, if you have confirmed that your insurance provider does cover private GP services, we will forward you a full invoice of any costs incurred so that you can claim the money back from them.

Important Information

What if I need to cancel?

If you cancel your appointment 24 hours before it starts, then you will receive a full refund. However, If you cancel your appointment within the 24 hour period before the appointment is due, then you will be liable to pay the cost of the consultation. If you do need to reschedule please contact us as soon as possible.

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Help & Support

Do you need more information about any of our treatments or services?

We want to ensure that all of our patients receive the information they need to make an informed decision about their Treatment. If you have any questions or if you require assistance with anything, please let us know.

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The Independent General Practice

Copyright 2025 - Registered in England and Wales No 5122019.

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