Call
This is a critical warning
IGP brings over 20 years of trusted private GP care in Wales to your healthcare, delivered in our HIW-registered clinics by experienced clinical staff. We provide safe, professional advice and treatment in real clinics, open six days a week, with a full team supporting you throughout your journey.
Book Now
With iGP's private GP appointments via phone or video, you can speak to an experienced doctor from the comfort of your home. Available at a time that suits you, our virtual GP service ensures discretion, flexibility, and peace of mind—without the need for travel or waiting times. Get the care you need, wherever you are.
Appointment Information: Our online remote GP appointment service offers the convenience of speaking with an experienced private GP via phone or video from the comfort of your home or workplace.
Important: An Extended Appointment is recommended if you have not been seen before and are presenting with complex symptoms or medical history.
£89Time: 20 mins
Appointment Information: Our extended online remote GP appointment service provides additional time for a more in-depth consultation with an experienced private GP via phone or video. This option is perfect for addressing complex health concerns, reviewing multiple issues, or discussing detailed treatment plans.
£125Time: 30 minutes
Service Information: While our online GP appointments are convenient and effective for many medical concerns, some conditions are better assessed in person. If your symptoms require a physical examination, diagnostic testing, or a hands-on procedure, an in-clinic appointment may be more appropriate to ensure a safe and thorough assessment. If needed, our team will advise you when a face-to-face consultation would provide the highest standard of care.
My IGP Membership is a range of Healthcare Plans that offer a convenient monthly payment option designed to help you manage the cost of your healthcare. By paying a fixed monthly fee, you gain access to a set number of appointments and enjoy additional benefits throughout the year, making it easier to prioritise your health and wellbeing.
We want to ensure you have all the information you need before booking your appointment. If you have any questions or would like help with booking, you can contact us on 03456 252 252 or use the online chat feature in the bottom right of your screen. Our team are happy to help.
iGP were the first Private GP practice in Wales to be registered by the HIW (Healthcare Inspectorate Wales) and have been operating for over 20 years. We provide direct access to Private GP appointments and services in a safe, welcoming and discreet environment in clinic or online via phone/video. Appointments are available to adults and children on an individual one off basis and you do not need to be registered with IGP to be seen by our doctors. We are not connected to the NHS and so appointments are not seen or recorded on your NHS records without your explicit consent.
1
Book an appointment directly online or by calling 03456 252 252. Payment will be required at the time of booking, so please have your details ready.
2
You will receive an Email and SMS with the appointment details and a link to connect to your video if applicable. There is nothing to install, simply click the link in the email and allow permission for your device to use the microphone and camera when prompted. Alternatively, you will be called by the doctor on the number your provided if this was the option you selected.
3
Once connected you will have time to discuss your concerns and any symptoms you may be experiencing. The doctor will then provide advice and details about any treatment or potential screening/testing that may be required.
iGP's focus is on the quality of care for our patients. This means that we want to make the process of seeing a private doctor in via phone or video as simple and pleasant experience as possible. When you are connected the doctor will confirm your identification and ask if you require a chaperone to be present. We can provide a chaperone if you would like to request one. The doctor will ask that you provide details of your current symptoms and may also enquire about your past medical history if relevant. Please be aware that as a private practice, we do not have direct access to your NHS medical records.
Navigating private healthcare can often raise many questions and concerns. To help you understand what to expect and how our services work, we've compiled a list of the most frequently asked questions from our patients. If you have any other questions, please don't hesitate to contact us directly on 03456 252 252.
The cost of a private GP appointment will vary depending on the type of appointment or service you require. For example, if you wanted to see a GP in-clinic and it is your first appointment, we would recommend a 30 minute appointment so that you have enough time with the doctor. The cost of this first appointment is £129. However, if you needed a follow-up appointment, the cost would be £99 for a 20 minute appointment, or £79 if you simply wanted to speak to the doctor via phone/video. For a full list of our services and appointment costs, please see our Fees page.
FeesBooking is available by calling 03456 252 252 or alternatively, most services can be booked directly online. For a full list of our services available for online booking, please see our Online Booking page.
Online BookingiGP offer same-day appointments, with minimal wait times, and longer consultation periods to address your health concerns promptly. We endeavour to see patients on the day that the enquiry is made and in most circumstances this is the case. However, where your first choice of appointment is not possible, due to greater demand at certain times, we will offer a suitable alternative. Generally, the sooner you contact us the greater opportunity for us to provide you with your ideal time and date.
Online Booking Contact UsYes, providing that the doctor is satisfied that the medication is clinically indicated, iGP doctors are able to provide a prescription for the medicines required. However, please be aware that as we are a private clinic, the medicines prescribed are not subject to NHS discounts and you will need to pay the cost of the medicines at the pharmacy. Alternatively, we can arrange for the medicines to be delivered to your home. For more information about our prescription services, please see our Prescriptions page.
PrescriptionsTo access private consultant or diagnostic services a GP referral is usually required. A consultant referral is included as part of a private GP appointment with iGP. If a referral is required, our GP’s will raise the referral and our admin team will liaise directly with the consultant to help arrange your appointment as swiftly and efficiently as possible. For more information about our referrals services, please see our Referrals page.
ReferralsNo, I'm afraid our services do not include emergency care. For instance, if you are suffering from chest pains or breathing difficulties, we will always refer you to visit your local A & E department. Alternatively, if you believe it to be a life threatening situation we recommend that you contact the emergency services on 999.
Yes, absolutely! However, iGP has always recommended that you either remain registered with your current NHS GP practice or register with an NHS practice in your area. Certain services in the UK are only provided by the NHS and it is imperative that you maintain a relationship with your NHS service provider.
Yes, while registration isn't necessary, we have a number of plans available to accommodate individuals, couples and families. You can register up to 6 family members from just £35 per month, enabling you to spread the cost of your treatment, which makes our private healthcare services more accessible. For more information about our registration options, please see our My iGP Healthcare Plans page.
Register With iGPYour appointment with us is as confidential as you want it to be and we will not share your appointment information or medical records without your express permission. There may be circumstances, such as prescribing particular medications, where we will need to liaise with your NHS GP practice in order to prescribe. There may also be times where you would like use to inform your GP of a test result etc. However, we are not linked in any way to NHS systems and your information is kept totally separate.
Unfortunately, we are not able to claim directly from your insurance provider, even if they have confirmed that they cover private GP appointments and services. However, if you have confirmed that your insurance provider does cover private GP services, we will forward you a full invoice of any costs incurred so that you can claim the money back from them.
If you cancel your appointment 24 hours before it starts, then you will receive a full refund. However, If you cancel your appointment within the 24 hour period before the appointment is due, then you will be liable to pay the cost of the consultation. If you do need to reschedule please contact us as soon as possible.
Contact UsWe want to ensure that all of our patients receive the information they need to make an informed decision about their Treatment. If you have any questions or if you require assistance with anything, please let us know.
The Independent General Practice
Copyright 2025 - Registered in England and Wales No 5122019.
